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Frequently Asked Questions (FAQs):

  • Getting Started Guides (4 entries)
  • Phone/Adaptor Configurations (5 entries)
  • Virtual Centrex User Guide (3 entries)
  • Configuring Asterisk@Home (12 entries)
  • Configuring Trixbox (9 entries)

Articles

  • Frequently asked questions about VoIP
  • System Overview
  • Firewall and NAT issues
  • Why does my Telephone keep ringing once every 10 minutes?
  • How do I set up the dial plan on my adaptor/phone?
  • What codecs do you allow?
  • My Control panel shows that my phone is logged in when it is unplugged.
  • Cannot view attachements correctly from the Fax2Email service
  • What providers do you have cross calling arrangements with?
  • How do I forward a call directly to an extensions Voicemail?
  • Why does my phone/adaptor register but I cannot receive incoming calls?
  • I cannot access my Voice Mailbox
  • What is the SIP URL for connecting to a FreeVirtualNumbers extension
  • How do I disable the Email notification of voicemails?
  • How do I transfer a phone call?
  • How do I collect my voicemails?
  • How do I know I have Voicemail?
  • What is NAT?
  • Call Quality - What affects call quality on Voice Over IP calls
  • Troubleshooting VoIP Quality Issues
  • Choice of Codec
  • Quality of Calls - Voice Activity Detection (VAD)
  • What is in the welcome email?
  • Can I setup a "Click to Call" button on my website?


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