The welcome email sent to new Single Line customers include the following information:
Welcome to Easy Internet Solutions. Please take a few minutes to read
through this e-mail as it contains important information
about your account.
We are pleased to provide you with the following details:
Your phone number: xxxx xxxxx
Your VoIP extension number: xxxxxxx
Your user name: xxxxxxx
Your SIP password: xxxxxx
Your voicemail pin code: xxxx
Please keep these details safe!
You will need these details to configure your 'softphone', an
application that lets you make calls from your computer. To download
a free softphone that has been tested with Easy Internet Solutions, please
follow our install guide at:
http://www.freevirtualnumbers.co.uk/help
Getting Started
Below are some useful tips on getting started with Easy Internet Solutions.
For more information, please have a read of our guide at:
http://www.freevirtualnumbers.co.uk/help
Configuration
To start using VoIP, configure your VoIP hardware or software phone
to use "sip.freevirtualnumbers.co.uk" as the domain, and "sip.freevirtualnumbers.co.uk:5060"
as the SIP proxy. If you are behind a NAT gateway (e.g. if you
are using a 192.168.x IP address on your PC or SIP phone) then you should
use "nat.freevirtualnumbers.co.uk:5082" as the outbound proxy.
VoiceMail
We provide a free voicemail service. If you are off line, then
messages will be taken and forwarded to you via email. You can
access the voice mail service by dialing *1 from your phone.
Alternatively, you may dial 0870 861 6661 from any PSTN line.
When prompted, enter your mailbox number (xxxxxxxx) and your
pin code (xxxx).
Who Can I Call?
Once you've got your account working, please try and make some test
calls. Obviously, you can ring any non-premium rate phone number
on the public network (including international numbers).
Credit is required for making calls to PSTN numbers. You can get
credit at:
http://voip.freevirtualnumbers.co.uk/login/credit
Calling other Easy Internet Solutions Users
You can also ring your friends who are also using Easy Internet Solutions for free.
Simply dial their extension numbers. If you have friends using other
VoIP services, they can ring you by dialing xxxxxxx@sip.freevirtualnumbers.co.uk.
Echo Test
You can also ring 160, which is an echo test. This will replay your
voice to you as it is received, so you can determine the latency
on this service.
We also have a speaking clock on 123.
Thank you for your interest in Easy Internet Solutions. For any further information,
please visit the main site at:
http://www.freevirtualnumbers.co.uk
We hope you find Easy Internet Solutions an essential part of your Internet
experience.
Easy Internet Solutions Team