Frequently Asked Questions (FAQs):How do I configure the EyeBeam Software Phone?

VoIP: How do I configure the EyeBeam Software Phone?

A "softphone" is a piece of software that you download to your computer, which combined with FreeVirtualNumbers enables you to experience VoIP technology and experiment with set up and call quality. You will also, ideally, need a headset such as the Plantronics 400 - however, if you have speakers and a microphone with your computer, these will do adequately (although call quality may slightly suffer as the "pickup" from a microphone isn't as good as a headset solution).

Eyebeam may be purchased from Xten: http://www.xten.com/index.php?menu=products&smenu=eyebeam.

When you have downloaded it, you must configure it - this is a fairly straightforward process and is described briefly below.

  1. Right click on the interface to bring up the settings menu.
  2. Select "SIP Accounts" from the next menu screen and enter in your sip account details as follows:
    • Name Your name
    • User name (Your VoIP extension - usually 8 digits: as per your welcome email)
    • Password (Your VoIP password: as per your welcome email)
    • Authorization user name (Your VoIP extension - usually 8 digits: as per your welcome email)
    • Domain (The "registration server" specified in your welcome email - usually something like sip.freevirtualnumbers.co.uk or lon-pbx-X.freevirtualnumbers.co.uk)
    • If you are using our Centrex service, Set the Proxy Domain to the registration server name you will have been advised to use in your welcome email (this will look like sip.freevirtualnumbers.co.uk or lon-pbx-X.freevirtualnumbers.co.uk) and set the port number to 5060 .
  3. Select "FireWall/NAT" from the SIP Accounts menu categories, and enter the Outbound Proxy as you will have been advised to use in your welcome email (this will look like nat.freevirtualnumbers.co.uk) and set the port number to 5082
  4. 4. Close the settings window by clicking "ok".
  5. Your EyeBeam installation should now be ready to use! Dial 160 to try the echo test. You should hear everything you say echoed back to you.